FAQ

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  • What are your main products?

    We mainly supply agricultural fertilizers including urea, potassium sulfate, ammonium chloride and water-soluble fertilizer materials; as well as industrial chemical raw materials such as calcium chloride, sodium bicarbonate and phosphate products.

  • Can you provide official certification documents for export?

    Yes. We can provide batch COA, MSDS, certificate of origin and other full set of export documents to meet customs clearance requirements worldwide.

  • Do you support different grades and customized specifications?

    Sure. We offer agricultural grade and industrial grade products. Customized purity, particle size and packaging are all available as customers' demands.

  • What is your MOQ and delivery time?

    Sample order is acceptable. For bulk orders, goods can be delivered within 3-7 days for in-stock items. We also support long-term bulk order production arrangement.

  • What trade terms and shipping ports do you support?

    We provide FOB, CFR, CIF quotation based on Qingdao Port. We can handle customs declaration and inspection for full export procedures.

  • What are the storage requirements for your products?

    All products should be stored in cool, dry and ventilated warehouses, avoiding rain and moisture. Special chemical materials shall be kept away from high temperature and fire sources.

  • What is your after-sales service policy?

    We support goods inspection after arrival. If any quality problem caused by our production, we offer replacement or compensation solutions.

  • Can you assist with hazardous chemical export and tax rebate procedures?

    Our team is familiar with HS code, export tax rebate policy and hazardous goods export rules. We provide full compliance documents for smooth customs clearance.